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Hijriani, Astria and Maulana, Fikri Ahmad (2019) Implementasi Customer Relationship Management (CRM) Pada Usaha Mikro Bidang Retail Studi Kasus CV Duta Square Bandar Lampung. In: Seminar Nasional Sains, Matematika, Informatika, dan Aplikasinya (SN-SMIAP 2019), 24 Oktober 2019, Bandar Lampung. (In Press)

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