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Fihartini, Yuni and Prasetyo, Kabul (2017) PENGARUH DIMENSI KUALITAS LAYANAN SISTEM PELACAKAN ON-LINE (WEB TRACE AND TRACKING)TERHADAP KEPUASAN KONSUMEN. Jurnal Bisnis dan Manajemen, 13 (3). pp. 185-276. ISSN 1411-9366