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Ningtyas, FTA and Erlina, Rr and Hayati, Keumala (2020) The Influence of Integrated Quality Management on Employee Performance and Creativity (in Higher Education ISO Certified SMM (9001: 2015). In: The Future Opportunities and Challenges of Business in Digital Era 4.0. Routledge, London, pp. 227-230. ISBN 9780367853778