Article

Yuliansyah, Yuliansyah and Rammal, Hussain Gulzar and Maryani, Maryani and Jais, Ismie Roha Mohamed and Mohd-Sanusi, Zuraidah (2021) Organizational learning, innovativeness and performance of financial service firms in an emerging market: examining the mediation effects of customer-focused strategy. Business Process Management Journal, 27 (4). ISSN 1463-7154