Hutagalung, Simon (2017) EVALUATION OF LOCAL GOVERNMENT INNOVATION PROGRAM (Analysis of Free Health Service Program (P2KM) in Bandarlampung). In: The 4th International Confrence on Bussiness, Economic and Social Science, 9-10 Agustus 2017, Yogyakarta.


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Public service innovation is a trend of public management in order to cope with the needs of people who become more responsive. This study analyzed one of the health service program in Bandar Lampung City that was adjusted to the needs of the community. Innovation of health services is done by providing access to services with simple procedures, showing only ID cards and Family Card, in order to obtain health services free of charge. The purpose of this study is to overcome the effectiveness of free health care program (P2KM) in Bandarlampung city that has been implemented from 2015. This research includes qualitative research with interview, observation and documentation techniques. The results showed the implementation of free health care program in Bandarlampung City has been implemented effectively. This can be seen from the accuracy of program targets, the various forms of socialization that have been implemented, the realization of the program objectives and the process of the light of the program. Factors that need to be strengthened in maximizing the effectiveness of the implementation of free health care program in Bandarlampung city is the relationship between government agencies and community empowerment in orderly administration and procedures.

Item Type: Conference or Workshop Item (Paper)
Subjects: J Political Science > JS Local government Municipal government
Divisions: Fakultas Ilmu Sosial dan Ilmu Politik (FISIP) > Prodi Administrasi Negara
Date Deposited: 14 Nov 2017 03:47
Last Modified: 14 Nov 2017 03:47

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