Kenamon, Mardiah and Komalasari, Agrianti and Dewi, Fajar Gustiawaty and Yuliansyah, Yuliansyah (2022) The Interactive Performance Measurement System and Psychological Empowerment. Multicultural Education, 7 (11). pp. 56-64. ISSN 1068-3844

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Abstract

This study aims to investigate the impact of an interactive performance measurement system on employee creativity through psychological empowerment, intrinsic motivation, and creative process involvement in pharmaceutical companies in Indonesia. This study uses a survey with respondents of employees of medical representatives/detailers at pharmaceutical companies in Indonesia. The number of questionnaires distributed to respondents is 650 copies, questionnaires that are returned complete and are eligible to be continued as many as 390 copies and analyzed using SmartPLS. The results of this study indicate that psychological empowerment, intrinsic motivation, and creative process involvement have a full mediating impact on the relationship between interactive performance measurement systems and employee creativity in pharmaceutical companies in Indonesia. This study shows that an interactive performance measurement system is a tool that can open a communication relationship between managers and their employees, which must be supported by psychological empowerment, intrinsic motivation, and creative process involvement to obtain maximum employee creativity so that it can improve company performance, especially for medical employees. representative/detailer in pharmaceutical companies in Indonesia. This research is the first to provide evidence that an interactive performance measurement system enhances employee creativity through psychological empowerment, intrinsic motivation, and creative process involvement for medical representative/detailer employees at pharmaceutical companies in Indonesia where employee creativity is very important in improving the company performance.

Item Type:	Article
Subjects:	H Social Sciences > HF Commerce > HF5601 Accounting
Divisions:	Fakultas Ekonomi dan Bisnis (FEB) > Prodi Akuntansi
Depositing User:	FAJAR GUSTIAWATY DEWI
Date Deposited:	23 Aug 2022 06:29
Last Modified:	23 Aug 2022 06:29
URI:	http://repository.lppm.unila.ac.id/id/eprint/44187

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