sepriyadi, adhan and Ati, Yuniati (2022) Consumer Protection Legal Analysis of Bank Account Opening Agreements. Universal Journal of Accounting and Finance. ISSN 2331-9720 (Submitted)

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Abstract

The banking institution agreement as outlined in the form of one of the banking products, namely the opening of an account causes the position of the consumer, in this case, the bank's creditor customer, to weaken. This is because the terms and conditions in the form have been unilaterally determined by the bank. The application of standard clauses in the form aims to save time for practical reasons. However, banks must pay attention to the rights of customers so that no party is harmed given the vulnerable position of customers. The customer feels the need to propose what he wants so that there will be no inequality of rights and obligations to the customer as a consumer. This study uses a quantitative approach with a cross-sectional survey research design and purposive sampling technique. The findings in this study will provide benefits for the formulation of policies or legal products related to the "clarity" of the customer's position in opening bank accounts. Keywords Consumer Protection Law, Bank Account Opening Agreement, Quantitative Approach.

Item Type: Article
Subjects: K Law > K Law (General)
Divisions: Fakultas Hukum (FH) > Prodi Ilmu Hukum
Depositing User: SH, MH. SEPRIYADI ADHAN S.
Date Deposited: 17 Mar 2022 00:58
Last Modified: 17 Mar 2022 00:58
URI: http://repository.lppm.unila.ac.id/id/eprint/40247

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