Ningtyas, FTA and Erlina, Rr and Hayati, Keumala (2020) The Influence of Integrated Quality Management on Employee Performance and Creativity (in Higher Education ISO Certified SMM (9001: 2015). In: The Future Opportunities and Challenges of Business in Digital Era 4.0. Routledge, London, pp. 227-230. ISBN 9780367853778

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Abstract

Universitas Lampung, IIB Darmajaya, and Universitas Teknokrat Indonesia are higher education institutions organizing education as a form of participation in the context of educating the lives of the Indonesian people. This study aims to determine the effect of integrated quality management on employee performance and creativity in tertiary institutions ISO 9001: 2015 SMM certified. Using primary data obtained from the responses of 238 respondents as selected samples using the disproportionate stratified random sampling survey method. Data testing is done by the normality test, validity test, and reliability test. In the end, the information obtained through the survey was analyzed using simple regression analysis, and a t-test (individual / partial test). The results showed that integrated quality management had a positive and significant effect on employee performance and creativity in tertiary institutions ISO 9001: 2015 SMM certified.

Item Type:	Book Section
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	Fakultas Ekonomi dan Bisnis (FEB) > Prodi Manajemen
Depositing User:	KEUMALA HAYATI
Date Deposited:	07 Feb 2022 06:59
Last Modified:	07 Feb 2022 06:59
URI:	http://repository.lppm.unila.ac.id/id/eprint/39062

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