aida, neli (2020) THE INFLUENCE OF HOUSEHOLD CHARACTERISTICS ON POVERTY ALLEVATION THROUH TOURISM DEVELOPMENT. THE 2ND INTERNATIONAL CONFERENCE ECONOMICS, BUSINESS AND ENTEPRENEURSHIP. pp. 270-274.

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Abstract

ABSTRACT: Institutions of higher education have been established to educate the Indones¬ ian people. However, there are indications some employees have not been responding posi¬ tively to the implementation of quality management integrated into the ISO 9001: 2015 SMM. Therefore, this study was conducted to understand the influence of the quality management process on employees using integrated quality management (X), employee performance (Y1), and employee creativity (Y2) as the variables. Primary data were obtained from 238 respond¬ ents selected using the disproportionate stratified random sampling survey method. Moreover, the information obtained was analyzed using simple regression analysis and a t-test (individ¬ ual/partial test). The results showed integrated quality management had a positive and signifi¬ cant effect on employee performance and creativity in tertiary institutions certified by ISO 9001: 2015 ISO SMM.

Item Type:	Article
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Fakultas Ekonomi dan Bisnis (FEB) > Prodi Ekonomi Pembangunan
Depositing User:	Neli Aida
Date Deposited:	17 Jun 2021 01:14
Last Modified:	17 Jun 2021 01:14
URI:	http://repository.lppm.unila.ac.id/id/eprint/32640

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